1. Hiving's online survey panel offers a range of services accessible on the website www.hiving.us These services enable a of consumer panel to exchange opinions on products services, to test some of the products and services and to answer polls and market surveys online, in response to an email request.
2. To carry out and set up these services, Hiving calls on Internet users identified as Panelists, who volunteer to participate actively, regularly and completely independently in surveys, polls and tests proposed by Hiving's online survey panel. This independence excludes any subordination between Hiving and the Panelists.
3. These Terms and Conditions aim to set out the terms of participation and use of these services by the Panelists.
The following terms will be defined as follows when used with a capital letter in these Terms and Conditions:
The aim of this contract is to set out the terms and conditions whereby Panelists can join the Access Panel and use and participate in Hiving’s Services. By applying to register with the online survey panel, Panelists accept without reservation all the terms and conditions set out in this contract.
3.1 The Service allows Panelists to exchange opinions with other users, on the Website, about products and services, test products and services and participate in polls and market surveys.
3.2 Hiving reserves the right to extend the Service by adding functionalities and/or sections not covered in these Terms and Conditions and/or to remove certain functionalities and/or sections of the Service. These modifications do not require prior notice or any other formality on the part of Hiving other than a simple notification, by any means of their choice, of the modifications to this Contract.
Hiving also reserves the right to cease the service with 30 days’ prior notice.
Registration to the Access Panel is subject to the following conditions:
For minors aged between fifteen and eighteen, prior consent from the parent or guardian is also required. To this effect, this Contract must be drawn up in the name of the minor and signed both by the minor and the parent or guardian and sent by post to Hiving. Failure to do so will result in Hiving refusing to validate the registration of the said minor.
In all cases, Hiving reserves the right to accept or refuse to register a person for the Services, without having to justify their decision in any way.
By clicking "Send" and ticking the box "I accept these Terms and Conditions", and subject to validation of the registration by Hiving's online survey panel, Panelists acknowledge and accept that these Terms and Conditions will become applicable and will govern relations between Hiving and the Panelist.
Hiving will conserve the date of this acceptance, which by common accord constitutes the definite date of acceptance of these Terms and Conditions.
6.1 According to these Terms and Conditions, Panelists agree to:
6.2 In all their information published on the Website and in all their contributions to the Services, Panelists agree to observe all the applicable legislations, rules of good conduct and law and order. In particular, Panelists shall refrain from disseminating any message or information, in whatever form and of whatever nature, that might be considered insulting, discriminating, libellous, racist, xenophobic, revisionist or that might harm the honour or reputation of others, or that is in any way pornographic or paedophiliac or that refers directly or indirectly to pornographic or paedophiliac Internet sites, or that violate the privacy of exchanges.
Similarly, Panelists agree to observe the rights of any third party, particularly relating to personality rights, trademark and copyright and assimilated rights and in general, the rights of people and goods.
6.3 Panelists shall refrain from using their Member Account and participation in the Access Panel and/or the Services for commercial purposes and, in general, to offer products and services for direct or indirect remuneration. In no case may they sell the Services or make them available to a third party and/or other Panelists, either for payment or free of charge. Hiving alone reserves the right to insert advertising or promotional or sponsorship messages in the Website pages.
6.4 Panelists shall refrain from obtaining email addresses of other Panelists or third parties, with a view to sending unsolicited emails, for whatever reason or purpose.
6.5 Panelists agree to create only one account for themselves and shall therefore refrain from creating fictitious accounts. In the event of a sponsorship, Panelists agree not to sponsor fictitious persons.
6.6 Panelists who have sponsored another member of the panel shall only receive the points corresponding to the sponsorship, if the sponsored member has completed their basic profile, the "Health" section and one other theme theme of their choosing within 30 days of registering on the Hiving's online survey panel.
6.7 Panelists agree to complete their Profile, the "Health" and another theme of their choosing within 30 days of registering on the Hiving's online survey panel. After this time, Panelists who have not observed these validation criteria shall automatically be unsubscribed.
7.1 Hiving agrees not to divulge to any third party, in whatever form, all or part of the nominative data communicated to them by the Panelists and in particular, their contact details, unless the Panelist has given his consent to do so.
7.2 The Panelist’s answers to the Hiving surveys will be processed anonymously, globally and on aggregate, unless the Panelist has explicitly agreed to waive this anonymity. In this respect, Hiving declares that they comply with the recommendations of the Ethical Practices Charter in the Syntec Internet surveys.
7.3 Hiving shall implement all appropriate technical and organisational measures to protect the Panelist’s personal data.
7.4 "Cookies" shall be placed on the hard disk of the Panelist’s computer, to enable Hiving to recognise the Panelist when he logs on to the Website and facilitate the management of the Services, and for statistical purposes (pages viewed, date and time of viewings, etc.), which Panelists accept without reservation.
7.5 Hiving shall do their utmost to keep the Website accessible at all times, it being agreed that it is not subject to any obligation of means and that it shall in no way be held responsible for temporary interruptions of the service, for whatever reason, and for any resulting consequences for the Panelists or any third parties. The unavailability of the service shall not give rise to any indemnification.
Hiving may also terminate or modify the features of the Services at any time and without prior notice. Hiving is in no way responsible for any consequences, including monetary, for the Panelists and/or any third parties due to the Services or to their temporary or definitive interruption, due to the fact that the said Services are provided free of charge.
7.6 Hiving shall provide Panelists with general help sections and answers to Frequently Asked Questions (FAQ), but shall not provide any personalized help of any kind.
7.7 Hiving may quote the contributions, the Panelists’ logins and information that the Panelists has explicitly declared usable, for the duration of this contract, in particular for reasons of presentation, promotion, advertising and marketing of the Services. Panelists automatically and irrevocably confer to Hiving and guarantee them the right to exploit, copy, disseminate, display and distribute all the contents published by the Panelists on the Website as well as all the answers to the surveys in which they take part, and to use them as part of derivative work, or incorporate them in other work, and also grant the same rights to any third party chosen by Hiving.
7.8 Hiving shall inform the Panelist, when requesting that he test a product or service and/or takes part in a survey, of all contra-indications (particularly pregnant women, allergies and minimum age) regarding the product or service.
7.9 Hiving shall immediately inform the Panelist of any complaint and/or recourse to any third party due in particular but not exclusively to a violation by the Panelist of Article 6 of these Terms and Conditions. In this case, Panelists guarantee Hiving against any recourse and/or any complaint by any third party concerning the use, by the Panelist, of the Services and/or the suspension and/or termination of his Member Account. Panelists agree to act with due diligence to answer any complaint that Hiving brings to their knowledge and shall compensate Hiving at any time and on first request for any action, proceedings, complaint, demand, legal fees, consultant’s fees, taxes, sums decreed, or damages whatever their origin, direct or indirect, and all advance payments made, linked to the non respect by the Panelists of any one of the commitments set out in these Terms and Conditions and/or the use of the Services.
7.10 Hiving shall inform the Panelists of any future modifications to the Services and/or to these General Terms and Conditions, it being agreed that Hiving may, by right, modify its Services and/or these General Terms and Conditions given in particular the technical evolution of the Service. All modifications will be shown on the Website and it is up to the Panelists to visit the Site and read them, to which they expressly agree.
8.1 In return for taking part in surveys, Panelists shall be entitled to remuneration from Hiving's online survey panel, in the form of "Hiving Points". These "Hiving Points" are awarded for the Panelist’s level of participation, their assiduity and loyalty, according to a scale indicated on the Website and/or in the emails requesting participation in surveys sent by Hiving. Hiving is fully entitled to modify this scale for awarding points, at any time, on condition that they inform the Panelists beforehand by means of a message on the Website.
8.2 The "Hiving Points" have no commercial value and may not in any circumstance be transferred or sold to any third party. They are convertible only into Dollars ($).
9.1 This contract will come into force when the Panelist’s registration has been validated, this validation will be marked by a confirmation email sent by Hiving.
9.2 It is drawn up for an unlimited duration.
9.3 It may be terminated at any time and without prior notice by the Panelist and/or by Hiving.
9.4 Should the Panelist fail to meet any of the commitments described in these terms and conditions, Hiving may at any time suspend or terminate the Panelist’s Member Account, without prejudice of any other proceedings for damages that Hiving might institute to gain just indemnification for the prejudice resulting from the said failure.
9.5 In the event of a termination, for whatever reason, the Panelist’s "Hiving Points" that have not yet been converted will be automatically and definitively cancelled and no compensation shall be due to the Panelist.
Furthermore, the Panelist’s "Hiving Points" that have already been converted shall also be automatically and definitively cancelled and no compensation shall be due to the Panelist in the event of acknowledged fraud.
9.6 The suspension or termination of the Panelist’s Member Account by Hiving, for whatever reason, shall not give rise to any indemnification for any direct or indirect prejudice.
10.2 These General Terms and Conditions for Panelists constitute the full and unique contract between the parties. As far as possible, each stipulation in these Terms and Conditions shall be interpreted so as to implement and validate it regarding the applicable law. Should a court of jurisdiction declare a stipulation null or not applicable in any particular circumstances, such a stipulation shall remain in force in all other circumstances. Should any clause in this Contract be considered invalid, the other clauses will retain their full effect.
In the event that a stipulation in this Contract, or the application of a stipulation to Hiving or the Panelist be considered as going against a law applicable by a court of jurisdiction, the other stipulations shall remain in force and shall be interpreted so as to implement the intention of both parties, as originally expressed.
10.3 This contract comes under French law. Any dispute as to its validity, interpretation or execution and if all attempts at conciliation fail, shall be submitted to the courts of jurisdiction.